Privacy Policy

1. Introduction

Aussom Aussie Australian BBQ Co. ("we," "us," or "our") operates AussomAussie.com, AussomCatering.com, and associated websites. This Privacy Policy explains how we collect, use, and protect your personal information when you use our websites and services.

2. Information We Collect

We may collect the following types of information:

3. How We Use Your Information

We use the information we collect to:

• Respond to catering inquiries and process bookings
• Send newsletter updates, tour dates, and product announcements to subscribers
• Process crew applications and manage team communications
• Improve our websites and understand how visitors use them
• Comply with legal obligations
• Measure the effectiveness of our advertising campaigns (via Google Analytics and Google Ads)

4. Google Analytics and Advertising

We use Google Analytics to understand how visitors interact with our websites. Google Analytics collects information such as how often users visit, what pages they visit, and what other sites they used prior to coming to our site. We use this data to improve our websites.

We may also use Google Ads conversion tracking to measure the effectiveness of our advertising campaigns. This involves placing a cookie on your device when you click on one of our ads, which allows us to track whether you completed a desired action (such as submitting a catering inquiry).

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. You can manage Google Ads preferences at Google Ads Settings.

5. Cookies

Our websites use cookies — small text files stored on your device — to improve your experience. These include:

• Session cookies: Required for login and authentication features
• Analytics cookies: Used by Google Analytics to understand site usage
• Advertising cookies: Used by Google Ads to measure campaign effectiveness

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of some features on our websites.

6. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service providers: Such as email marketing platforms (Brevo) used to send newsletters
• Payment processors: Shopify handles all product purchases; we do not store payment card information
• Analytics providers: Google Analytics for website usage analysis
• Legal requirements: When required by law or to protect our rights

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Newsletter subscribers may unsubscribe at any time using the link in any email we send. Catering inquiry data is retained for business record-keeping purposes.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time

To exercise these rights, please contact us at the address below.

9. Children's Privacy

Our websites are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

10. Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

12. Contact Us

For questions, requests, or concerns about this Privacy Policy, please contact: